YUNOVA · Business Analysis
Module 10: Strategy and enterprise analysis
Business model canvas
Key points
- The canvas maps a business on one page in nine building blocks.
- Blocks include customer segments, value propositions, channels and revenue.
- It helps teams discuss and test how a business creates value.
Stakeholder mapping and RACI matrix
Key points
- A power-interest grid groups stakeholders by influence and interest.
- RACI marks who is Responsible, Accountable, Consulted and Informed.
- Each task should have exactly one Accountable person.
Lean Six Sigma process improvement basics
Key points
- Lean removes waste; Six Sigma reduces variation and defects.
- DMAIC stands for Define, Measure, Analyse, Improve, Control.
- Process maps show where delays and rework happen.
Change management for business analysts
Key points
- Change management helps people adopt a new process or system.
- Models such as ADKAR describe the steps a person goes through.
- Communication and training plans reduce resistance.