YUNOVA · Recruitment
Module 10: Interview excellence
Competency based interview with STAR method
Key points
- Competency questions ask for real past examples of behaviour.
- STAR stands for Situation, Task, Action and Result.
- Probe for specific actions the candidate personally took.
Structured interview scorecard
Key points
- A structured interview asks every candidate the same core questions.
- Scorecards rate answers against defined criteria.
- Interviewers score separately before discussing to reduce bias.
Candidate experience in recruitment
Key points
- Candidate experience covers every touchpoint from job ad to offer or rejection.
- Clear communication and timely updates build trust.
- Ask candidates for feedback to improve the process.