YUNOVA · Retail Sales

Module 2: Approaching the customer

Notes for offline study · 27 October 2026

Greeting and first impression

This topic has no written notes yet: its video carries the lesson.

Reading what the customer wants

This topic has no written notes yet: its video carries the lesson.

Asking need-based questions

This topic has no written notes yet: its video carries the lesson.

Dealing with browsers

This topic has no written notes yet: its video carries the lesson.

Walk-in and repeat customers

This topic has no written notes yet: its video carries the lesson.

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