YUNOVA · Supply Chain & Operations
Module 11: Supply chain analytics and planning
Supply chain KPIs and analytics
Key points
- Common KPIs are fill rate, on-time delivery, inventory turns and order cycle time.
- KPIs should link to the business goals.
- Dashboards help spot trends and problems early.
Forecast accuracy: MAPE and bias
Key points
- MAPE is the average absolute error as a percentage of actual demand.
- Bias shows whether forecasts are consistently too high or too low.
- Track both, because a low MAPE can still hide a bias.
Sales and operations planning (S&OP)
Key points
- S&OP aligns the demand plan with the supply plan every month.
- Sales, operations and finance agree on one plan.
- The steps run from demand review to supply review to executive meeting.
Digital supply chain: IoT and blockchain
Key points
- IoT sensors track location, temperature and condition in real time.
- Blockchain keeps a shared, tamper-evident record of transactions.
- Both improve visibility and traceability across partners.