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What you should understandआपको क्या समझना है?
- ✓Escalate with facts: what was promised, what actually happened, what you need now.
- ✓Soften the edge - 'I wanted to flag a delay' is easier to hear than 'You are late again'.
- ✓Use 'we' for the problem and a question for the fix: 'How can we get this back on track?'
- ✓Say who you are copying and why: 'I'm adding Meera, as she owns this timeline.'
