Icnt Gyan
About the teacher: Icnt GyanTeacher के बारे में: Icnt Gyan
Icnt Gyan: ServiceNow ticketing tools and introductory IT service management workflows.
Hindi practical tutorials explaining ServiceNow ticketing operations. Suits: IT helpdesk beginners and aspiring service desk professionals.
Icnt Gyan के videos YUNOVA पर Microsoft Azure, Cloud Computing Fundamentals, Computer Hardware & Repair आदि सीखने में शामिल हैं।
YUNOVA topics taught with this channel's videosइस channel के videos से पढ़ाए जाने वाले YUNOVA topics
- Users and groups · Microsoft Azure
- Role-based access control · Microsoft Azure
- Multi-factor authentication · Microsoft Azure
- Public IPs and DNS · Microsoft Azure
- Azure Monitor · Microsoft Azure
- Alerts · Microsoft Azure
- Cost Management and budgets · Microsoft Azure
- Tags and policies · Microsoft Azure
- Describe cloud concepts · Microsoft Azure
- Describe Azure architecture and services · Microsoft Azure
- Practice questions and revision · Microsoft Azure
- The AZ-104 exam and what it assumes · Microsoft Azure
- Deploy and manage Azure compute resources · Microsoft Azure
- Implement and manage virtual networking · Microsoft Azure
- Monitor and maintain Azure resources · Microsoft Azure
- Labs and practice · Microsoft Azure
- DNS in the cloud · Cloud Computing Fundamentals
- Azure AZ-900: the domains · Cloud Computing Fundamentals
- Billing and support questions · Cloud Computing Fundamentals
- Hardware questions · Computer Hardware & Repair
- What a ticketing system is · Freshdesk & Zendesk
- SLAs and response times · Freshdesk & Zendesk
- Customer support etiquette in writing · Freshdesk & Zendesk
- Cross-compiling for Linux and Windows · Go
- Help desk roles and escalation · IT Help Desk
- Gathering symptoms from a user · IT Help Desk
- Reproducing an issue · IT Help Desk
- User accounts and permissions basics · IT Help Desk
- Installing and removing applications · IT Help Desk
- Writing a useful support ticket · IT Help Desk
- Remote support etiquette · IT Help Desk
- File share permissions basics · IT Help Desk
- New user workstation setup · IT Help Desk
- Explaining steps without jargon · IT Help Desk
- Handover notes between support shifts · IT Help Desk
- Managing Microsoft 365 users and licences · PowerShell
- What ServiceNow is · ServiceNow
- ITIL basics for ServiceNow · ServiceNow
- Local groups · Windows Administration & Server
- Task Scheduler · Windows Administration & Server
- Workgroups · Windows Administration & Server
- Performance Monitor and Resource Monitor · Windows Administration & Server
- Setting up a new machine for a user · Windows Administration & Server
- Imaging and deployment basics · Windows Administration & Server
- Printer and peripheral support · Windows Administration & Server
- Remote help with Quick Assist · Windows Administration & Server
- Keeping an asset and ticket record · Windows Administration & Server
- Server Core versus Desktop Experience · Windows Administration & Server
- What a domain is · Windows Administration & Server
- What Group Policy is · Windows Administration & Server

