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What you should understandआपको क्या समझना है?
- ✓Say what happened, then what it affects: 'The order did not arrive, so the client cannot start work.'
- ✓Soften it with 'There seems to be an issue with...' instead of naming a person as the cause.
- ✓Always add the next step: 'I'll check with the vendor and update you by 4 p.m.'
- ✓Avoid long background first; give the problem in your very first sentence.