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Changing bookings

  • Advanced (B2+)
  • Module 12 of 14 in this level
  • Open to learn
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Watch the video to unlock the quizquiz खोलने के लिए video देखें

What you should understandआपको क्या समझना है?

  • Give the details first: 'I have a ticket for Friday at 9 a.m., booking number 4471. I need to change the date.'
  • Say what you want and ask the cost: 'Can I move it to Sunday? Is there a change fee?'
  • Repeat the new date, time and number back before you end the call.
  • If the first answer is no, ask 'What are my options?' instead of giving up.