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What you should understandआपको क्या समझना है?
- ✓Open by confirming the need: 'So you'd like the report weekly instead of monthly - have I understood that right?'
- ✓Give bad news with a next step: 'We can't deliver by Monday, but I can send part of it Monday and the rest Wednesday.'
- ✓Use the client's own words back to them and drop the internal short forms they will not know.
- ✓End with a short written summary of what you both agreed.
