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Email and chat language

  • Advanced (B2+)
  • Module 9 of 14 in this level
  • Open to learn
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Watch the video to unlock the quizquiz खोलने के लिए video देखें

What you should understandआपको क्या समझना है?

  • Put the ask in the first line: 'Could you approve the invoice by Thursday?' Details come after.
  • Write a subject line that names the thing: 'Invoice 220 - approval needed by Thursday'.
  • Chat is shorter than email, but keep full sentences with clients and skip 'Dear Sir' in an internal chat.
  • Read it once before sending: are the date, the name and the attachment right?