Your Zoho CRM journey
4 levels and 90 topics, in the order they are taught.
- BeginnerModules 1–3 · 3 modulesSee its modules
- ElementaryModules 4–6 · 3 modulesSee its modules
- IntermediateModules 7–12 · 6 modulesSee its modules
- AdvancedModules 13–15 · 3 modulesSee its modules
Explore the curriculum
Pick a level, then open a module to see its topics.
IntermediateModules 7–12 · 37 topics
Module 7Selling from the CRM every day7 topics
Module 8Customising modules and fields7 topics
Module 9Users, roles and profiles6 topics
Module 10Workflow rules7 topics
Module 11Analytics for a sales manager5 topics
Module 12Connecting the business5 topics
Try 4 lessons free
One lesson from each level to start from: the full video, its key points and practice. Every topic is open to learn without an account; starting the skill saves your progress, opens the tests and earns the certificate.
- BeginnerWhat a CRM does for a businessTry lesson
- ElementaryDeal stages and probabilityTry lesson
- IntermediateEmail inside Zoho CRMTry lesson
- AdvancedPipeline reviewsTry lesson
How each topic works
- WatchA full video when the topic has one, with up to 3 options to choose from.
- Key pointsThe main ideas of the topic, in short.
- PracticeQuestions to try, when the topic has them.
- Mark doneYou say when you have finished the topic.
YUNOVA Score
YUNOVA Score is about how well a video fits the topic it teaches. It is about the video, never about you, and a video that has not been reviewed says “Not scored yet”.
How YUNOVA Score worksCertificates
Certificate coming once this path is reviewed. You can keep learning as normal.
What a certificate recordsReviews
What learners who started this skill say about it, in their own words. इस skill को शुरू कर चुके learners इसके बारे में अपने शब्दों में क्या कहते हैं।
No reviews yet. If you have started this skill, you can write the first one. अभी कोई review नहीं है। अगर आपने यह skill शुरू किया है, तो आप पहला review लिख सकते हैं।
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Start with your own path
After you sign in, setup asks three things: what you want this skill for, how much you know now, and how far you want to go.
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